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01268 522 554

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    Reservation Policy

    To confirm your reservation we may ask for £10 deposit per person.
    For group of 4 people and more an optional service charge of 10 % will be added to the bill.
    Should you arrive more than 15 minutes after your booking time without forewarning then you may loose your table or we may need to hold you back to a later time to ensure the best possible level of service to all our guests.
    The standard times allocated for the tables bookings are ;
    Tables of three or more – 2 hours
    Table of two people – 1 hour and half
    We reserve the right to charge a cancellation fee for any booking that is cancelled or if numbers are reduced without prior notice.
    For all bookings , you must notify us of a cancellation or any changes to the number of guests at least 24 hours prior to your booking time.
    Kervan kitchen reserves the right to charge a cancellation fee of £10 per person for any bookings changed or cancelled within this 24 hour notice period.
    Cancellation fee reflects the cost incurred by Kervan Kitchen in terms of staffing , food and any lost revenue as a result of turning away other potential bookings.
    Any bookings which fail to turn up without any prior notice, we will also incur a £10 per person fee.
    Please advise your server of any allergens and although every efforts is made , we are not always able to prevent cross contamination. We would like to kindly inform you that IF YOU ARE NOT CARRYING YOUR REQUIRED MEDICATION, YOU MAY BE REFUSED TO BE SERVED.